Source: PagerDuty
Since joining PagerDuty, his impact has been immediate, APAC exceeded both Q2 bookings and retention targets, delivering the region’s strongest quarter in over three years.
PagerDuty Chief Executive Officer Jennifer Tejada said, “Callum’s appointment marks a pivotal moment for PagerDuty in APAC. His leadership is already delivering results, and his deep understanding of the enterprise landscape in this region is helping us build a scalable, customer-first sales engine.”
“Callum is architecting a high-performing culture grounded in operational discipline and aligned to our four strategic pillars: proactive customer engagement, high-quality opportunity management, forecasting grounded in opportunity management, and continuous pipeline management. This focus is critical to securing APAC as a long-term growth engine for PagerDuty.”
Callum’s leadership is also helping to embed a culture of excellence and accountability across the region, ensuring teams are empowered to deliver value at every stage of the customer journey.
Callum says: “It’s an exciting time to be at PagerDuty, the opportunity to lead the APAC team and help our customers transform their digital operations is a privilege,”
“We’re building something special here, one that’s grounded in trust, performance, and a relentless focus on customer outcomes.”
PagerDuty continues to invest in the APAC region as part of its global growth strategy, with plans to expand its footprint, deepen customer relationships, and deliver even greater value through its real-time operations platform.
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle—from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilise the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organisations and consumers expect today.
SYDNEY, Australia – 21 October 2025 – PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, has announced the appointment of Callum Eade to the position of Vice President, APAC Sales, reinforcing the company’s commitment to accelerating growth across the Asia-Pacific region.
With over two decades of enterprise technology leadership experience at Citrix, VMware, and UiPath, Callum Eade brings a proven track record of driving high-performance cultures and customer-centric strategies across complex, high-growth markets.
With over two decades of enterprise technology leadership experience at Citrix, VMware, and UiPath, Callum Eade brings a proven track record of driving high-performance cultures and customer-centric strategies across complex, high-growth markets.
Since joining PagerDuty, his impact has been immediate, APAC exceeded both Q2 bookings and retention targets, delivering the region’s strongest quarter in over three years.
PagerDuty Chief Executive Officer Jennifer Tejada said, “Callum’s appointment marks a pivotal moment for PagerDuty in APAC. His leadership is already delivering results, and his deep understanding of the enterprise landscape in this region is helping us build a scalable, customer-first sales engine.”
“Callum is architecting a high-performing culture grounded in operational discipline and aligned to our four strategic pillars: proactive customer engagement, high-quality opportunity management, forecasting grounded in opportunity management, and continuous pipeline management. This focus is critical to securing APAC as a long-term growth engine for PagerDuty.”
Callum’s leadership is also helping to embed a culture of excellence and accountability across the region, ensuring teams are empowered to deliver value at every stage of the customer journey.
Callum says: “It’s an exciting time to be at PagerDuty, the opportunity to lead the APAC team and help our customers transform their digital operations is a privilege,”
“We’re building something special here, one that’s grounded in trust, performance, and a relentless focus on customer outcomes.”
PagerDuty continues to invest in the APAC region as part of its global growth strategy, with plans to expand its footprint, deepen customer relationships, and deliver even greater value through its real-time operations platform.
About PagerDuty Inc.
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle—from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilise the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organisations and consumers expect today.